We pride ourselves on market-leading training programmes for all our staff. From our dedicated in-house training departments, we ensure all employees are fully knowledgeable and confident.
All new employees take part in an initial training programme. This makes sure you have the skills and confidence to really shine at your job.
Your training will cover everything you need to know about the job role and will include:
- health and safety
- service skills
- industry knowledge
- customer service
Throughout your training, you will be assessed on skills, knowledge, confidence and attitude, followed by a written assessment at the end of the course.
We also offer further training to help you progress your career. This includes:
- specialist training, such as cocktail making, barista skills, customer service
- refresher skills and knowledge training
- wine tasting and knowledge
- advanced training for promotion
Our very best staff are selected to become part of the executive team. This means higher pay and added responsibility. We also offer the executive team extra in-depth training, monthly team meetings and regular email bulletins.